We said we were behind you every step of the way. Now let us prove it. We’re committed to the best customer service experience you’ll get anywhere.
Monday – Friday, 7:30am to 5:00pm (Mountain).
There’s a reason we renamed our support team “Customer Solutions”. Our people are specially trained to actually solve your problems. Whether you’ve found a bug, have a feature request, or just need a hand getting your work done, we’ll make sure you get true solutions at no cost to you.
Online help documentation is available for all of our products.
- If you’re using geoSCOUT, access help from the help menu in the top-right corner of most windows. If you’re a system administrator and need help updating data or upgrading programs, click the Help button in the geoSCOUT Updater.
- If you’re using gDCweb, access help from the help link at the bottom of any page.
- If you’re using the Well Completions and Frac Database, access help from the Documentation link at the top of any page.
Whether you’re a customer, between jobs, or a student, we offer great training programs at no cost to you. Come to our top-of-the-line training center, learn online, or host us at your office. We have courses for all disciplines, and regularly do custom training.